Enacted from: July 22, 2020 - V2.0
Please note that this Policy applies only to the Website and the App and not to other organizations to which we may provide links. We are not responsible for the privacy policies or practices of such third-party organizations and you should make your own enquiries in respect of them.
WHAT IS PERSONAL INFORMATION?
“Personal Information” refers to any information that identifies a person (i.e. name, username, mobile phone number or email address), or information regarding a person that is directly linked to information that specifically identifies an individual. Personal Information does not include any data we collect regarding the aggregate use of the Services or about a group or category of services or users, or data where individual identities or other personally identifiable information has been reasonably removed.
WHAT INFORMATION MAY BE COLLECTED?
When you visit our Website or App, your IP address (the unique address which identifies your computer on the internet) or mobile device ID and geolocation data will automatically be logged by our web server. We may automatically collect non-personal information about you such as the type of internet browsers you may use or the website from which you linked to our Website. You cannot be identified from this information and it is only used to assist us in providing an effective service.
If you register user, we will collect information such as:
HOW IS THE INFORMATION USED?
We need your Personal Information so that:
We will use your personal information for basic profiling purposes and to let you know about other goods and services in which you may be interested. We will also use the information we collect to track and monitor the usage of our website and help us understand the patterns of site visitors. This will help us operate the site more effectively, identify what sort of information is of interest to our users and assist us in business processes such as record keeping. We also anonymize the data and use the information to help understand trends and spend patterns.
If you register, we may also use your personal information for the purposes to communicate with you by email and potentially other marketing channels that we will add from time to time.
WILL MY PERSONAL INFORMATION BE PROVIDED TO THIRD PARTIES?
We may share your personal information with third parties but only in the circumstances set out below.
We may supply your personal information to third parties (such as our internet service providers) who help us administer our website and mobile application. These third parties must at all times provide the same levels of security for your personal information as YA Market and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of YA Market.
Your data may be shared with other third parties but the personal data will be anonymized. Other elected third-party companies who will fulfil additional services including payment services, analytics, location tracking services, to help understand trends and spend patterns and to support delivery of the Services.
We may also supply your personal information to government bodies and law enforcement agencies but only:
WILL I BE SENT INFORMATION THAT I DID NOT ASK FOR?
We will use your personal information to keep you informed about our services through an email based newsletter and information about new Services developments and benefits. Also, where appropriate communications relevant to the content on the Website or to keep you informed of relevant changes to the Service, this may also include planned outages and operational changes to the Website. You can unsubscribe from receiving such letters at any time . If you have any queries regarding this issue please contact us at the address below or, e-mail us at [email protected]
We will use “cookies”.
Cookies are small text files that are sent to or accessed from your web browser or your device's memory. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the "lifetime" of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your device, such as user settings, browsing history and activities conducted while using the Services.
When you enter the Website, we collect your browser type and your IP address (a unique address that identifies your computer on the Internet). When you use our mobile application, we collect your device type, your device ID, and your IP address.
You can find more information about cookies and how to manage them at http://www.allaboutcookies.org.
By changing the settings in your web browser, you can prevent cookies from being used. However, doing so may interrupt the proper use of the Website or mobile application.
We use Google Analytics which is a web analytics tool that helps us understand how users engage with the Website. Like many services, Google Analytics uses first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.
We provide users with the opportunity to opt-out of receiving further communications from us at their request. If you opt-out, you may still be sent non-promotional messages such as messages relating to your account, previous transactions or our ongoing business relations. These messages are related only to security and important updates in the use of our Service.
Although our Services is a general audience Services, we restrict the use of the Services to individuals under the age of 18 without parent or guardian consent. We do not collect any personal information about children. If we discover that we have unknowingly collected personal information from these children, we will delete it. If you believe we have collected personal information from a child, please contact us at [email protected]
WHAT SECURITY WILL EXIST?
We are committed to protecting the privacy of your personal data. We use appropriate standards of technology and operational security to protect personal information including a secure server and network firewall connection. Operationally, access to personal information is restricted to authorized personnel who are under a duty to maintain the confidentiality and security of such information.
Credit/debit card information is tokenized. We as the loyalty provider do not hold the card details. Card details are stored on the servers of a PCI compliance third party provider and are not accessible by us.
Personal information submitted by means of the Internet may be vulnerable to unauthorized access by third parties. Submission of personal information using the Internet is at your own risk. We will take reasonable and appropriate technical measures to ensure that your personal information is stored in a secure manner. However, we shall have no liability for disclosure of data due to errors in transmission or the fraudulent, negligent or other illegal acts of a third party, such as “hacking”. Any transmission of personal information on or through the use of our website is at your own risk.
We will transfer your personal information to our website hosting administrators who are based in the United States and other countries, other than this, we shall also transfer your personal information to certain companies who have contracted to use the Services and may reside outside of the country of your residence .
If we transfer your information outside of the country of your residence , we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. These steps include imposing contractual obligations on the recipient of your personal information or ensuring that the recipients are subscribed to “international frameworks” that aim to ensure adequate protection. Please contact us using the details at the end of this policy for more information about the protections that we put in place and to obtain a copy of the relevant documents.
HOW CAN I ACCESS MY PERSONAL INFORMATION?
You have certain rights in certain circumstances a copy of the personal data which we hold about you. The law states that we may not charge you for providing this information. If you would like a copy, please contact us using the contact details at the end of this document and mark your letter “Personal information request”.
We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.
WHAT IF THERE IS AN ERROR IN MY PERSONAL INFORMATION YOU HOLD?
The accuracy of your information is important to us and we are always working on ways to make it easier for you to review and correct the information that we hold about you.
In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us using the contact details described at the end of this Policy.
HOW LONG DO YOU KEEP MY PERSONAL INFORMATION FOR?
We will keep your information only for as long as it is relevant and useful for the purpose for which it was originally collected.
Please note that if your account appears to have not been used for 3 years, we may try and contact you to check whether it is still in use and/or we may delete it.
CAN I WITHDRAW MY CONSENT FOR YOU USING MY PERSONAL INFORMATION?
Where we rely on your consent as the legal basis for processing your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this Policy. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. If you withdraw your consent, our use of your personal information before you withdraw is still lawful.